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Fighting Malware
The Problem
The release of Windows 2000 and especially Windows XP created a significant
change in how the Windows computer operating systems work "under the hood".
Some of the changes include a stronger security structure for user activities
and a powerful TCP/IP stack - the software that enables Internet communication.
As information trickled into the public about vulnerabilities within these
operating systems, people began to see that there were many instances where a
computer could be remotely attacked by using programs that exploit the operating
system flaws, potentially giving the attackers complete (or at least elevated)
control of the computer. Users may be totally unaware of the fact that someone
has remotely attacked and entered their system. This dangerous situation
has allowed computer attackers to create substantial armies of computers, known
as "bots" or "zombies", that can be used for a number of purposes.
With this dangerous situation widely publicized, criminal attempts to profit
from these bot armies have exploded. Some typical uses of the bots
include:
- "DDOS" (distributed denial of service) attacks. These are directed
attacks against a computer on the Internet where a number of geographically
distributed computers participate in the attack by sending large volumes of
meaningless traffic to the victim. This attack essentially blocks
legitimate visitors from being able to access the victim computer.
- "Spambots". Criminal uses of bots have extended to using them
as spam messengers. Many computer users who have been attacked by bot
viruses are unwittingly participating in the spam epidemic. Furthermore,
the increasing number of continuously connected home users who have broadband
Internet connections has been an attractive target for people who profit from
the bulk distribution of spam advertisements.
- Distributed computing. Distributed computing is the process of
dividing up a complex computing task among many systems in order to find
solutions more rapidly. This is not in itself a malicious activity and is
in fact quite common. However, bot armies can be used for malicious
distributed computing tasks such as password cracking to compromise computers
and users.
- "Phishing" and "Pharming". These illegal activities leverage
viruses as a way to steal information from users. Pharming works directly
on victim computers by searching the hard drives for any information that may be
useful to steal, based on pattern matching. For example, user names,
passwords, account numbers, or other personal data could be stolen in order to
gain access to accounts or to commit identity theft fraud. Phishing is a
related problem that typically involves spam email messages sent blindly in the
hopes of deceiving recipients into divulging private or financial information.
The attack often involves a spam email message that appears to come from a
trusted legitimate source such as eBay, banks, Microsoft, or other well known
companies. The message will often have a "call to action" threatening the
recipient that something bad will happen if they don't go to a web site to
resolve a problem. For example, eBay phishers will threaten that the
victim's eBay account will be disabled if they don't go to a web page to log in
and update account information. The email message contains a link that
directs the user to a web site that is forged to look identical to the
legitimate web site. The victim attempts to log in or update details on
the forged site and the "phisher" collects the private information. Users
often have no idea that they have just given away sensitive data to a thief.
Obviously, these are some pretty dangerous activities that often occur on
computers without any obvious signs. This description isn't meant to scare
people from using their systems, but to understand the nature of the problem.
Recognizing the motivations and causes behind these attacks can help you to
understand the situation and to approach a solution in an informed way.
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